Employees should listen attentively, stay away from reacting defensively, and find clarification when essential. Viewing feedback as an opportunity for growth as opposed to criticism will help retain professionalism. Interpersonal conflicts within the group: Recurrent clashes between staff members disrupt workforce cohesion. Feedback: "Crew, conflicts are impacting our dynamics. https://posting-negative-comments89876.bloggerswise.com/40339479/the-customer-service-instead-of-reacting-to-customers-diaries