To ask for a refund you will need to attain an RMA (Return Authorization). Requests should be designed on the internet and submitted with your purchase details. If you come your product or service without a RMA amount you will not be refunded. Transport and handling expenses are non-refundable. For https://allhealthmarket.com/product/telehealth-accessories/health-monitors-telehealth-accessories/latest-accessories-latest-products/sxss750-replacement-wristband-replacement-bracelet-strap-band-for-samsung-gear-s-smart-watch-sm-r750-color-flower/